Privacy, Cookies and Data
This notice explains how we collect, use and protect the personal data of our supporters and other contacts.
Who we are
International Network of Prophetic Centres is a Christian charity, registered in Scotland, No. SC043135, with its registered office at Glasgow Prophetic Centre, PO BOX 7661, Glasgow, G42 2JE.
You may also know us by our other ministry names: Christian International Scotland (the Scottish network hub for Christian International Europe, part of the CI Ministries Network) and Glasgow Prophetic Centre, the global brand name and identity that we’ve used for our conferences, events and projects since 2009.
Our main website address is: http://www.propheticscots.com but we also own and use other domains such as glasgow-prophetic-centre.org.uk, inopc.org.uk, propheticscots.com and prophetic.scot
How we obtain personal information
Those who have joined our mailing list have indicated support for our aims and are categorised as our supporters. They have given us their details and asked to be kept informed by signing up to receive our mailings. Many of our supporters subscribe to receive our regular prophetic words by email and others ask to receive information about events, teaching and other services that we provide.
The information provided to us will include some or all of the following:
We also collect the following information:
For those who register our events we collect:
For those who apply for Prophetic Check-Ups and other ministry appointments we collect:
For ‘freedom’ ministry (deliverance ministry), ‘deeper healing’ (inner healing), ‘healing’ or prayer counselling appointments we may also request additional background information from clients. This private information is treated in confidence and is stored securely and separately from other contact information, only accessible to those who will be providing the ministry service, and their overseers. We destroy these documents and any notes from ministry sessions within three years of a client’s appointment.
Some of our supporters volunteer to join our ministry or administrative teams, or our regular Sunday family gathering. Our core volunteers and regulars provide us with their details, including their name, title and contact details, as well as other relevant family information.
How we use personal information
We use personal information to:
We endeavour to keep personal information up to date. This includes monitoring returned mail to let us know if a person no longer lives at the address we hold for them. We may use public sources to check we do not send communications to the wrong place or person.
Recordings of Prophetic Words
We endeavour to record every prophetic word that is spoken over an individual, couple, family or group at our Centre. These recordings are shared with the individual and a copy is kept, stored on our internal servers or cloud storage service. Access to these recordings is by administrator password only. We keep copies for:
Ministry Client Privacy
We take client privacy exceptionally seriously and our volunteer and staff teams abide by strict privacy and confidentiality protocols. The contents and personal details of a private ministry appointment are not shared beyond the team members/leaders present and only for the purposes of debrief with a manager or trainer.
Testimonies and Feedback
Sometimes we survey our clients or event attendees, in order to inform our decisions and to help us provide a better service. If a client gives express permission then we may share, or use in publicity materials, a personal testimony, story or quote that they report to us, usually with anonymised personal details. We do this for the purpose of giving glory to God, as a testimony of His goodness and to encourage faith in believers and non-believers alike.
We keep personal information secure with appropriate security measures in place to attempt to protect against the loss, misuse, and alteration of personal information.
We use secure server software to encrypt financial and personal information we collect online. However, the transmission of data across the internet is not completely secure. We cannot guarantee that loss, misuse or alteration of data will not occur whilst data is being transferred.
We will not share the personal information we hold with another organisation for their own purposes and we will never sell personal information for any reason whatsoever.
Service Providers We Use
There are a few situations where our legitimate interests involve us using service providers we have contracted with to fulfil specific services for us. For example, administering our mailings to our supporters involves certain functions being provided by service providers who process on our behalf the name and address details on our mailing list. However, we remain in control of our supporters’ information.
We currently use MailChimp to deliver to our supporters the emails they have signed up to receive, including our Lion Bites daily emails. The service also enables us to gather statistics around email opening and clicks using industry standard technologies including gifs to help us monitor and improve our mailings. For more information: (see: https://mailchimp.com/legal/cookies/). MailChimp hosts its data in the US, but it has certified its compliance with the EU-US Privacy Shield Framework.
Donations or purchase made to us through our website are processed by Stripe or GoCardless, through the ChurchSuite platform. In some circumstances donations or payments (including in-person card payments) are processed by PayPal.
Event bookings are managed and payments processed by Eventbrite.
Please click on the individual links to each of these services to view their privacy and data policies.
Cookies are small text files that are downloaded to a user’s device when they visit a website.
Some cookies are retained in a user’s browser for only as long as they visit our website, while others may persist for a longer specified or unspecified period.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org
We collect the request made by a user’s browser to the server hosting this website. This includes the IP address, the date and time of connection and the page selected. Our legitimate interests in using this information are to ensure the security of our website, for system administration, and to inform improvements to the website. This information is retained for only a short period of time.
Subject Access Rights
A person has certain rights under existing data protection law including the right to request in writing a copy of the personal information we hold about them. From 25 May 2018 a person will have the following rights unless an exemption applies:
Right to access
The right to access the personal information that we hold about them. We shall respond promptly, and certainly within one month from the point of receiving a subject access request and all necessary information.
Right to correct
The right to obtain from us, without undue delay, the rectification of inaccurate or incomplete personal information we hold concerning them.
Right to erase
The right to ask us to erase their personal information without undue delay.
Right to restriction of processing
In certain circumstances, the right to restrict us from processing their personal information.
Right to object
The right to object to our use of their personal information including where we use it on the basis of our legitimate interests. We shall no longer process a person’s personal information unless we can demonstrate compelling legitimate grounds for the processing.
Accuracy of information
We take steps to keep our information about our supporters and others is accurate. Our supporters can help us by informing us of any changes to their details when they occur.
To make enquiries in relation to this privacy notice, exercise any of the above rights, or to make a complaint about our use of your personal information, please contact us at [email protected] or contact INOPC, Glasgow Prophetic Centre, PO BOX 7661, Glasgow, G42 2JE.
If you are not satisfied with the way we deal with your complaint, you have the right to refer it to the UK Information Commissioner’s Office. You are also entitled to make a complaint to the Information Commissioner’s Office without first referring it to us.
We keep this privacy and cookies notice under review. It was last updated on 24 May 2018.
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